Billing Issues

Posted on 21. May, 2010 by AFStriper in Blog

Hey everyone!

I wanted to let you know that we are doing an audit of all accounts closed since March. Why? Well, it has come to our attention that Paypal has been billing accounts that we thought (and you thought) were closed! That really sucks! So we’re working fast and furiously to find everyone who was over billed, get them refunds, and make sure Paypal doesn’t bill them again.

We want happy customers, so we are working hard to fix this. Thanks for your patience and understanding. If you have any questions, you can reach us here: support at afstriper .com

Just Checking In

Posted on 18. Feb, 2010 by AFStriper in Blog, Twitter

This week was a little bumpy. We had some issues with our sign up page. A number of users sent us feedback telling us they were unable to enter their birth dates and therefore couldn’t sign up. To prevent us from having this problem in the future we got rid of birth date input altogether. So while the signup page is shorter, we will no longer be able to send out birthday greetings. :(

On another note, our community is really growing. Thanks for all of the great feedback you’ve been sending in. It has really helped us improve AFStriper by leaps and bounds the last couple of months. Keep it coming!

An Apology from the Owner

Posted on 05. Feb, 2010 by AFStriper in Blog

On behalf of myself and my staff I would like to apologize to all of our users. We discovered today after a series of emails with a few of our customers that our “Contact Us” form was not working correctly. As a result, we were not seeing a substantial portion of the messages you sent us. I’m happy to report the problem has been fixed and we are now receiving all incoming messages.

We pride ourselves on providing top-notch customer service and we are sorry if we’ve let any of you down. Your feedback is very important to us and we are going to be responding to each of these messages starting immediately.

We appreciate your business and we will work hard to make this right with all of the affected users.

Test strong!

AcSmack: FYDP & EAS

Posted on 13. Jan, 2010 by AFStriper in Blog, Twitter

Check out this week’s acronyms!
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Pub Schmub: 36-2618

Posted on 12. Jan, 2010 by AFStriper in Blog, Twitter

Pub Title: AFI 36-2618 The Enlisted Force Structure

Mentioned in Chapter: 7

Pages: 23
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